🔒 Privacy Policy — Lions Ventilation

Last Updated: [05/10/2025]

At Lions Ventilation, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your information when you contact us or submit your details through our website or Meta lead forms.

1. Information We Collect

We may collect the following personal details:

• Full Name

• Phone Number

• Email Address

• Address or Suburb

• Service Interest (e.g., Heat Pump Installation, Repair, or Maintenance)

2. How We Use Your Information

We use the information you provide to:

• Contact you regarding your service request or quote

• Schedule installations or repairs

• Share updates, offers, and service reminders (only if you agree)

• Improve our customer service and communication

We do not sell, rent, or share your personal information with third parties except as required by law.

3. Data Security

We take reasonable measures to protect your personal data from unauthorized access, misuse, or disclosure.
Your information is stored securely and accessed only by authorized personnel.

4. Your Rights

You may request to:

• Access or correct your personal information

• Opt out of marketing messages at any time

• Request deletion of your data from our system

To make such a request, please contact us using the details below.

5. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

📧 Email: lionsventilation@gmail.com
📞 Phone: +64 210 247 4313
📍 Location: Auckland, New Zealand